Summary
At Join It, we take your security seriously and 2-Factor Authentication (2FA) is one of the ways we help protect your account.
With 2FA enabled, your account has an added layer of protection. Even if someone gains access to your password, they won’t be able to log in without a unique authentication code from your device. This significantly reduces the risk of unauthorized access and helps keep your personal and membership data safe.
How to Set up 2-Factor Authentication
Before you begin, make sure you have an authentication app installed on your mobile device. We recommend Google Authenticator, but other apps like Authy or Microsoft Authenticator will also work.
Download Google Authenticator:
Steps to Enable 2FA:
Visit your account's Security Settings
Click Enable 2-Factor
Open your Authenticator app and scan the QR code displayed
Enter the 6-digit code generated by the app
That’s it - your account is now protected with 2FA! 🔒
Description of screenshot: Displaying 2FA once enabled
Backup & Recovery Tips
If you lose access to your phone or delete your Authenticator app, you’ll be locked out of your account unless you have recovery options in place. We recommend:
Saving backup codes, if provided by your authenticator app
Taking a screenshot of the QR code during setup (store it securely!) so you can re-add it to another device if needed
Join It does not have access to your 2FA codes and cannot reset 2FA on your behalf.
Frequently Asked Questions
Does enabling 2FA apply to my members too?
Nope! 2FA is enabled per account. Members and admins can choose whether or not to activate 2FA on their own accounts.
Can I disable 2FA later if I change my mind?
Yes! You can remove 2FA at any time from your Security Settings. However, you must be logged in to do so - for security reasons, 2FA cannot be removed without logging in.