Summary
Organization admins can opt out individual members from appearing in the Member Directory. This feature helps protect member privacy while maintaining an accurate and up-to-date Directory.
Opted-out members will not appear in searches or listings, regardless of their membership type or status.
How to opt out members:
First you'll navigate to the Member directory settings by clicking Member Portal tab > Portal Settings > Edit Members Directory
Click the 'Opt out memberships' button
On the page that opens, enter the Membership’s internal ID for the member you want to opt out.
The Membership internal ID can be found in the URL of each Membership record (directions below).
Save your changes. The selected members will immediately be excluded from the Directory.
Screenshot Description: Example of the “Opt out memberships” page showing where to enter Membership IDs
Finding the Membership Internal ID:
Navigate to the member’s individual Membership page.
Look at the URL in your browser’s address bar.
The Id at the end of the URL is the Membership internal ID.
Example: https://app.joinit.com/memberships-id/CQsWC3kMskNFocXgH → CQsWC3kMskNFocXgH is the internal ID.
Screenshot Description: Example an internal Membership ID
Opting Members Back In
If a member decides they want to be displayed in the Member Directory again:
Go to the Opt out memberships page.
Locate the membership you want to restore.
Click “Remove exclusion” under that Membership.
The member will immediately appear back in the Member Directory, according to your current Directory settings.
Screenshot Description: Showing the Remove exclusion button
