If you have some Members with out-of-date information, we can help you perform a Bulk Update - a simple way to update multiple Membership records at once.

This process starts right from your Admin Dashboard and only takes a few steps!

Download a list of your Memberships, including the ones that you want to Bulk Update. Make sure this exported file includes:

You can export this data under the Insights tab here: https://app.joinit.com/reports/custom-memberships-report

Screenshot Description: Showing the Internal ID (_id) field

Once you’ve downloaded the file, edit the columns with the updated information you want applied to each Membership record.

When your file is ready, send it to the Join It Support team either:

We process correctly formatted files within 1 business day (and often within the hour!).

Currently, no. All Bulk Updates are verified and executed by our helpful support team - who you can reach via email (support@joinit.com) or the chat within your admin dashboard.

However, we do have a Feature Request for supporting Bulk Updates without contacting Support. You can vote for that here.

We can Bulk Update any field! Yep, you heard me right, we can even update Custom fields and Member's Auto re-billing dates. :)

Nope, a Bulk Update would only update existing Memberships. It won't add new members to your account. However, we can do that separately in a Bulk Import.

Nope, the only way an automated email would be triggered to go out through a Bulk update is if you were to update the Expiration date to be in the 'perfect' timeframe of when the Renewal Reminder is set to go out.