Accessing Recently Sent Emails
From a Membership record, you can now view Recently Sent Emails.
Note from the Editor: This feature was our first request to hit 50 votes on our Feature request forum! So, if you haven't taken the time to give us your feedback, now is a wonderful time.
When viewing a Membership record, scroll down to the 'Recent Emails' tab. Once selected, you'll be able to see a list of your recently sent emails. See an example in the screenshot below:
Email Viewing Duration by Package
Depending on your selected Package, there's a set window of time that you can view your emails for:
Starter Package: 7 days
Growth Package: 15 days
Total Package: 30 days
Extra Package: 30 days
Join It delivers millions of emails over the course of the year (with that number accelerating), so at the moment, saving these emails forever isn't feasible.
Understanding 'Delivered' Status
What Does 'Delivered' Mean?
When an email shows up on the Membership Record as 'Delivered', it means that the recipient's email server responded with a status of 'received' when Join It's email delivery platform sent the email.
Due to the nature of the email protocol (the 'rules' that are universal to email communication), that's all the information that is possible for the sender to receive. This means we know that we completed our task of delivering this email.
Once the email is 'received' by the recipient's email provider, it's up to the email client to determine how that message is handled (e.g., put into spam, archived, put into the inbox, etc.).
Ultimately, because these messages get to the 'delivered' phase, it means there were no bugs/issues on our end. Answering "why didn't this end up in my inbox?" can only be addressed by the email receiving/email client (e.g., Gmail, Hotmail, iCloud, or whichever email service they are using).