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Determining the Order of Custom Fields on the Checkout Page

Learn how to set a specific order for your custom fields on the checkout page

Mitch Colleran avatar
Written by Mitch Colleran
Updated this week

Summary

Join It allows Organizations to customize their checkout forms by adding custom fields and storing this information within membership records. By adjusting the order of these fields, Organizations can streamline the sign-up experience and collect the most important information first.

Setting the Display Order for Custom Fields

You can control the order of custom fields on the checkout page by activating them in the sequence you want them to appear for a specific Membership Type. To do this:

  1. Access the Membership Type
    Navigate to the Membership Type you want to edit by going to the Members tab, selecting Membership Types, and then clicking on the Membership Type you need to modify

  2. Disable Existing Custom Fields
    Begin by deactivating all custom fields associated with that Membership Type.

  3. Activate Fields in Order
    Turn on each custom field one at a time in the order you want them displayed. The first field you activate will appear first on the checkout form, followed by the next, and so on.

  4. Save Settings
    After arranging the fields, click “Save Questions” near the top of the page to apply your changes.

This approach makes it easy to design a clean, organized checkout form that collects the right information from members.

Video Description: This video will walk you through how to do this as well

Frequently Asked Questions

Can I change the order of the Standard Fields, such as 'Email, First Name, Last Name'?

The order of the Standard Fields cannot be changed currently. However, we do have this on our road-map, so you can "Upvote" this feature request to be tagged onto it and get notified when there's any progress made here.

How can I Make a Field Mandatory?

To make a field mandatory you'll want to toggle on the 'required' button along with the 'active' button. Be sure to click 'Save Questions' to save your selections!

Screenshot Description: Showing where to mark a field as 'required'

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