Summary
You can collect digital signatures as a custom field within your member database on the Extra package. This allows members to sign documents, such as waivers or agreements, during signup or renewal, ensuring everything is completed in one seamless step.
Common usages for this custom fields:
✅ Liability waivers
✅ Membership or club agreements
✅ Parental consent for minors
✅ Code of conduct acknowledgment
What This Feature Does
The Signature custom field adds a signature input to your membership form. When completing the form, members will be prompted to sign directly on the document.
Their signature is securely saved alongside their submission and can be viewed anytime within their member record.
How to set up a 'Signature' custom field
Before getting started, make sure your organization is on the Extra Package.
Go to the Members tab
Click Member Settings
Select Create Fields
Choose Signature as the custom field type
Next, configure your field:
Upload the PDF document you’d like members to sign (such as a waiver or agreement)
Click Create Custom Field
Once created, you’ll place the signature fields on your document:
Click Edit Template
Drag and position the signature field(s) where members should sign on the PDF
Save your template
To finish:
Click Update Custom Field to apply your changes
Your signature field is now ready to use and will appear on your membership form.
Video walkthrough
Here's a quick video walkthrough on adding a Signature Custom field
Still need help or have questions?
If you have questions about setting up signature fields or how they’re stored, reach out to our support team at support@joinit.com - we’re always happy to help!
Frequently Asked Questions
Are the signatures legally binding?
Digital signatures collected through Join It are designed to meet the same intent as a handwritten signature — capturing consent and acknowledgment electronically. However, if you have legal or compliance requirements, we recommend confirming with your legal counsel whether electronic signatures meet your organization’s specific needs.
Can I download or export the signature?
Yes. When you export member data via CSV, you’ll see a reference to the signature field. You can also view the signature directly in the member’s profile or form response page.
What devices can members use to sign?
Members can sign using a mouse, trackpad, stylus, or touchscreen — it works on desktop, tablet, and mobile devices.
Can I make the signature field required?
Yes. When creating or editing your Signature field, simply toggle the “Required” option to ensure the form can’t be submitted without a signature.
Is this feature available on all plans?
Digital signatures are available on the Extra Package. If you’re on the Starter or Total Packages, you can upgrade anytime to unlock this feature.