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Collecting Digital Signatures with a Custom Fields

Learn more about a custom field that allows organizations to collect digital signatures and e-ink from their members.

Mitch Colleran avatar
Written by Mitch Colleran
Updated today

🎉 This feature is brand new and available for Organizations on our Extra Package. Chat with a member of our support team to learn more.

Summary

You can now collect digital signatures as a custom field within your member database. This way, you can make sure members add their signature to any uploaded PDF when they join or renew their membership.

Common usages for this custom fields:

✅ Liability waivers
✅ Membership or club agreements
✅ Parental consent for minors
✅ Code of conduct acknowledgment

What This Feature Does

This new “Signature” custom field lets you add a signature input to your membership form. When a member fills out the form, they’ll be prompted to sign. The signature is securely stored along with their submission and can be viewed in their record at any time.

How to set up a 'Signature' custom field

At the time of launch, the team at Join It will assist in helping to set up your Signature custom field. To get started on set up, make sure you're on the Extra Package - and then email the letter/waiver/agreement in a PDF format to support@joinit.com.

Still need help or have questions? If you have questions about setting up signature fields or how they’re stored, reach out to our support team at support@joinit.com — we’re happy to help!

Frequently Asked Questions

Are the signatures legally binding?

Digital signatures collected through Join It are designed to meet the same intent as a handwritten signature — capturing consent and acknowledgment electronically. However, if you have legal or compliance requirements, we recommend confirming with your legal counsel whether electronic signatures meet your organization’s specific needs.

Can I download or export the signature?

Yes. When you export member data via CSV, you’ll see a reference to the signature field. You can also view the signature directly in the member’s profile or form response page.

What devices can members use to sign?

Members can sign using a mouse, trackpad, stylus, or touchscreen — it works on desktop, tablet, and mobile devices.

Can I make the signature field required?

Yes. When creating or editing your Signature field, simply toggle the “Required” option to ensure the form can’t be submitted without a signature.

Is this feature available on all plans?

Digital signatures are available on the Extra Package. If you’re on the Starter or Total Packages, you can upgrade anytime to unlock this feature.

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