Skip to main content

General Pricing Questions

Information regarding Join It's Fees, and Stripe's fees.

Leah Pelkey avatar
Written by Leah Pelkey
Updated over a month ago

Summary

This article provides a detailed breakdown of the general pricing here at Join It--helping you understand what to expect based on your Subscription package, service fee and the Stripe processing fee based on your region.

Breakdown of Fees

Join It Fees

Starting Monthly Fee:

  • Starter Package - $29+ USD/month

  • Total Package - $99+ USD/month

  • Extra Package - $199+ USD/month

  • Enterprise package - Custom pricing

Service Fee:

  • Between 1.5% - 4% depending on monthly Package

You can see what each subscription offers here: https://joinit.com/pricing

Description of screenshot: Displaying monthly Join It package pricing

Stripe fees

Stripe’s processing fees vary by country. You can find the most up-to-date information for your region at the following links:

Description of screenshot: Displaying Stripes standard fees based in the US

Discounts for Nonprofits and Annual Subscriptions

Join It offers two stackable discounts:

  • 10% off for nonprofits organizations

  • 10% off for annual billing

When combined, this brings your starting prices down to:

  • Starter Package: From $23.20/month

  • Total Package: From $79.20/month

Learn more about our Non-profit discount and Annual discount.

Frequently Asked Questions

How is the subscription pricing determined?

You'll first choose the package that includes the features your organization needs. From there, pricing is determined based on the number of members in your database using a sliding scale. You can use the toggle switch here to explore pricing based on different member count ranges.

Why does Join It charge two fees?

To keep the base subscription cost as low as possible, Join It charges a small Service Fee based on actual membership sales. This fee ensures pricing remains accessible to smaller organizations while scaling fairly for larger ones.

This model also aligns Join It’s success with yours—we don’t benefit unless you’re actively growing your membership.

Does the Service Fee apply to all membership dues?

No. The Service Fee (and Stripe's processing fee) only applies to online payments. If a member pays offline (e.g., cash, check, bank transfer), no Service Fee is charged—even if the payment is logged in Join It as an offline payment.

Can I pass on the Service Fees to my members? 

Absolutely! Join It has a tool that allows organizations to create an additional 'Fee' or 'Tax' that's calculated on top of the membership price. Though this was initially created for additional taxes charged by the organization, it's become popular for organizations to add a 'Processing fee' or 'Online fee' on to their memberships. 

You can learn more about this here as well.

Which currencies is the Join It's Package prices listed in?

All listed pricing for Join It is in USD. 

Does Stripe offer a Non-profit discount?

Yes, Stripe offers discounted processing fees for eligible nonprofit organizations. For details, contact them directly at nonprofit@stripe.com.

Did this answer your question?