Join It makes it easy to bring over Members that already have subscriptions set up in Stripe. Read below to learn how we can help with the process!

Ensure members already have active subscriptions in Stripe. This process works only with subscriptions set up within Stripe.

Next you'll download the Bulk import template that can be downloaded here: https://app.joinit.com/members/bulk-import

Locate each member’s Stripe Customer ID in Stripe and input it into the corresponding column in the template.

You'll also want to grab the Stripe Subscription ID and add that into the Bulk import template - you can add this as a column and list it as "stripe_subscription_id" in the members template.

You'll then want to add a column listed as "rebilling_date" with the date you want them to auto re-bill on.

If we have both the Stripe Customer ID and the Subscription ID added for a Member on the Import sheet, then that would connect to their existing Stripe subscription in Join It when the import is done!

You can find more information on Bulk Importing your Members here:

http://support.joinit.com/en/articles/989999-importing-your-members

You can find this ID within Stripe. You'll search for the member you're looking for and on the left hand side you'll see a number that looks similar to: "cus_OG15rPIla2hhSB"

You can also find this ID within Stripe, however this is found under the Members subscription. It'll look something like "sub_1NTV312eZvKYlo2CTWTr1Ehc"