Join It makes it easy to bring over Members that already have subscriptions set up in Stripe. Read below to learn how we can help with the process!

Ensure members already have active subscriptions in Stripe. This process works only with subscriptions set up within Stripe.

Next you'll download the Bulk import template here: https://app.joinit.com/members/bulk-import

Locate each member’s Stripe Customer ID in Stripe and input it into the corresponding column in the template.

You can find this ID within Stripe. You'll search for the member you're looking for and on the left hand side you'll see a number that looks similar to: "cus_OG15rPIla2hhSB"

You'll also want to grab the Stripe Subscription ID and add that into the Bulk import template - you can add this as a column and list it as "stripe_subscription_id" in the members template.

You can find this ID within Stripe as well, however this is found under the Members subscription. It'll look something like "sub_1NTV312eZvKYlo2CTWTr1Ehc"

Then you'll want to add a column listed as "rebilling_date" with the date you want them to auto re-bill on.

After that, you can send over your Import sheet to us and we'll handle the rest!

As long as the Stripe Customer ID and Stripe Subscription ID are both included for a Member on the Import sheet, they will be linked to their existing Stripe subscription in Join It upon completing the import!

Description of screenshot: Displaying a bulk import sheet with the necessary fields

You can find more information on Bulk Importing your Members here:

http://support.joinit.com/en/articles/989999-importing-your-members

At this time, we're only able to import existing subscriptions that are within Stripe.