Summary
Managing your member list can be time-consuming, but we’re here to make bulk deletions easier for you. If you need to remove several members at once, follow the steps below and we’ll take care of the rest!
Step-by-Step Guide to Bulk Deleting Members
Download Your Members Export Sheet
Head to the Insights tab and download your Members export sheet. This file includes an internal ID for each member, which we’ll need to process the deletions.
Remove Members You Want to Keep
Open the sheet and delete any members that you want to remain in the system. The remaining entries will be the members you want us to remove.
Send Us the Updated Spreadsheet
Once you’ve cleaned up the list, send it over to us. We’ll update the members based on your provided data.
How to Contact Us
You can reach us for assistance in two ways:
Live Chat: Accessible from your Admin dashboard.
Email: Send your request to Support@joinit.com.
Important Reminder:
Bulk Delete is Permanent!
Please double-check your spreadsheet before submitting it. Once the bulk delete is processed, it cannot be undone. Make sure the list only includes the members you truly want to remove.
We're very happy to help with processing a Bulk delete for you to make it easy!