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Setting up a Custom Domain for your Membership Site
Setting up a Custom Domain for your Membership Site

Learn how to set up a custom domain with domain forwarding

Mitch Colleran avatar
Written by Mitch Colleran
Updated over a week ago

Description and Example

With Join It, you have the opportunity to use a custom domain and take advantage of domain forwarding to point your visitors to a domain that you own. 

Here is an example of an organization that uses domain forwarding to automatically direct visitors to their own domain,, to their Join It page. 

In this case, the organization also uses URL masking to keep the the domain consistent throughout the experience. 


Configuring the domain name settings must be done by the domain name owners and is typically done through your DNS  (Domain Name Service) like GoDaddy, Dnsimple,, etc.

In order to set up your domain forwarding, you must own the domain name and use a DNS that supports domain forwarding. If your specific DNS does not support domain name forwarding, then you have the ability to transfer your domain to another service (inquire about this process at your respective DNS). 

Set up with GoDaddy

One of the most popular DNS service providers is GoDaddy. Since we've configured this for clients in the past, we're familiar with their straight forward and simple process. 

They've put together a help article explaining the set up here

  1. Go to the DNS Management page.

  2. On the DNS Management page, scroll down to the Forwarding section.

  3. Next to Domain or Subdomain, click Add, and enter your domain or subdomain name.

  4. Under Forward to, select http:// or https://. For more information, see HTTP vs. HTTPS.

  5. Enter the URL you want to forward your domain or subdomain to.

  6. Select your Forward type (either Permanent (301) or Temporary (302)) 

  7. Select your Settings

  8. To automatically update your nameservers to accommodate your forwarding changes, check Update my DNS setting to support this change.

  9. Click Save.

Other Providers

Most DNS service providers should offer support for domain forwarding and domain masking. If you can not find any support materials in the respective help centers for your DNS service provider -- then we're happy to help you take a look and get to the bottom of the query. Don't hesitate to reach out! 

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