Bulk updating your Members information

Learn more about how to bulk update your Members information

Leah Pelkey avatar
Written by Leah Pelkey
Updated over a week ago

Do you have a bunch of Members with out-of-date information?

We can help with performing what we call a 'Bulk update'. It's a very easy process that can be started right from your Admin dashboard!

Here are the steps:

  1. Download your Members export sheet under the Insights tab here. This includes our internal ID in a column that we'll need to update the Members).

  2. Update the information you'd like to be added to Join It.

  3. Then send it on over to us to get that information updated!

We can be reached via live Chat within your Admin dashboard or via Support@joinit.com

Frequently Asked Questions

What fields can be updated via a Bulk Update?

  • We can Bulk Update any field! Yep, you heard me right, we can even update Custom fields and Member's Auto re-billing dates. :)

Will a Bulk Update add a member if they're not currently in our database?

  • Nope, a Bulk Update would only update existing Memberships. It won't add new members to your account. However, we can do that separately in a Bulk Import.

Will an automated email be sent out from a Bulk Update?

  • Nope, the only way an automated email would be triggered to go out through a Bulk update is if you were to update the Expiration date to be in the 'perfect' timeframe of when the Renewal Reminder is set to go out.

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