Do you have members that already have subscriptions set up in Stripe that you'd like to bring over to Join It? We can help with that! :)
Here's the process in order for the Members with Subscriptions set up in Stripe to be switched over to within Join It:
They would first need to have a subscription already set up in Stripe (this won't work for subscriptions outside of Stripe).
You would then want to grab the Stripe Customer ID for the Members account in Stripe and add that into the Bulk import template that can be downloaded here: https://app.joinit.com/members/bulk-import
You'll also want to grab the Stripe Subscription ID and add that into the Bulk import template - you can add this as a column and list it as "stripe_subscription_id" in the members template.
You'll then want to add a column listed as "rebilling_date" with the date you want them to auto re-bill on.
If we have both the Stripe Customer ID and the Subscription ID added for a Member on the Import sheet, then that would connect to their existing Stripe subscription in Join It when the import is done!
Here's where you can learn more about Bulk imports:
Where can I find the Stripe customer ID?
You can find this ID within Stripe. You'll search for the member you're looking for and on the left hand side you'll see a number that looks similar to: "cus_OG15rPIla2hhSB"
Where can I find the Stripe subscription ID?
You can also find this ID within Stripe, however this is found under the Members subscription. It'll look something like "sub_1NTV312eZvKYlo2CTWTr1Ehc"