Summary
Join It’s Digital Membership Cards are fully supported on Android devices through Google Wallet. These digital cards store key membership info and are easy to manage on your android devices.
How to Add Your Membership Card to Google Wallet
You can add your card using either of these methods.
From Your Membership Confirmation Email:
Open the email on your Android device.
Tap the “Add to Google Wallet” button.
The card will open in Google Wallet. Tap “Add to Google Wallet”, then confirm by tapping “Add”.
From the Member Portal:
Log into your Member Portal.
Click the “Send Card” button.
Open the email you receive and follow the steps above.
Make sure Google Wallet is already installed on your device before attempting to add the card.
Viewing Membership Details
Google Wallet displays cards in a simplified format:
Front of the Card: Shows your name, membership type, status, expiration date, QR code and organization name.
Back of the Card: Tap the three-dot menu (⋮) or “Details” to view additional information, including your profile photo and membership ID
Description of screenshot: Displaying the 'Front' of the Membership card
Where Your Profile Photo Appears
Due to platform limitations, Google Wallet only displays the profile photo on the back of the card. You can view it by opening the card and tapping the three-dot menu (⋮) or selecting “Details.”
Description of screenshot: Displaying the 'Back' of the Membership card
Frequently Asked Questions
Does the Email preview match the downloaded Membership Card?
The email preview is an approximation of how a Digital Membership Card may appear in Apple Wallet or Google Wallet and should not be considered an exact match.
While Join It controls the information sent to digital wallets, the final appearance of the card is fully controlled by Apple and Google. Join It cannot control the exact layout of the card, where individual fields appear, whether fields display on the front of the card or the info screen, or how text is resized, wrapped, or truncated.
Because of this, the same card may appear slightly differently across devices and platforms.
How do I Remove the Card from Google Wallet?
To delete your card from Google Wallet:
Open the Google Wallet app.
Select your membership card.
Tap the three-dot menu (⋮).
Tap “Remove Pass” or “Delete”, depending on your device version.
You can always re-add the card later from your confirmation email or Member Portal.