Summary
Join It’s Digital Membership Cards are fully compatible with Apple Wallet on iPhones and iPads. These digital cards are easy to add and use and they include key membership details such as your name, membership type, expiration date, status, membership ID and even your profile photo (if added).
How to Add Your Membership Card to Apple Wallet
You can add your card directly from either of these two places
From Your Membership Confirmation Email:
Open the email on your iPhone or iPad.
Tap the “Add to Apple Wallet” button in the email.
When the card preview opens, tap “Add to Apple Wallet” again, then confirm by tapping “Add” on the next screen.
From the Member Portal:
Log into your Member Portal.
Click the “Send Card” button.
Open the email you receive and follow the same steps as above.
Viewing Membership Details
Apple Wallet displays your name, membership type, membership ID, expiration date, Organization name, and your profile photo (if added in Join It).
Description of screenshot: Displaying the Membership card in Apple Wallet
Frequently Asked Questions
Can you use the Membership card on an Apple watch?
Yes! If you have an Apple Watch paired with your iPhone, your membership card will automatically sync to the Watch once added to Apple Wallet. You can quickly access your card from your wrist at check-ins or events.
How do I Remove the Card from Apple Wallet?
To delete the Card from your Apple wallet:
Open the Wallet app on your iPhone.
Locate your membership card.
Tap the three-dot icon (…) in the top-right corner.
Scroll down and tap “Remove Pass”.
You can always re-download the card later via your confirmation email or Member Portal.
Does the Email preview match the downloaded Membership Card?
The email preview is an approximation of how a Digital Membership Card may appear in Apple Wallet or Google Wallet and should not be considered an exact match.
While Join It controls the information sent to digital wallets, the final appearance of the card is fully controlled by Apple and Google. Join It cannot control the exact layout of the card, where individual fields appear, whether fields display on the front of the card or the info screen, or how text is resized, wrapped, or truncated.
Because of this, the same card may appear slightly differently across devices and platforms.