Summary

One of Join It's most popular features is the Digital Membership Card. A simple, mobile-friendly way for your members to access and carry their membership details.

This article explains how to send Digital Membership Cards directly through Quick & Easy Emails, making it simple for your members to download and save their card to Apple Wallet or Google Wallet.

Sending Membership Cards to your Members

Navigate to the Quick & Easy Emails Tool

To get started:

Go to the Communication tab.
Click on Quick & Easy Emails.
Under Quick & Easy Email, select Send Emails.

Description of Screenshot - Showing the Quick & Easy Email tab and 'Send Emails' button

Select Your Audience

You can choose to send the email to:

An Individual Member – Search for and select a specific Member.
Multiple Members – Send to 'all' Members or use the available filters to target specific groups (e.g., all Active members).

Description of Screenshot - Selecting the Recipient(s) you would like

Filtering Options

If choosing Multiple Members you can refine your recipient list using these filters:

Status – Target Members by status (e.g., Active, Expired, Pending).
Membership Type – Filter based on the type of Membership.
Joined Date – Select Members who joined within a specific time frame.
Expiration Date – Target Members whose Membership expires within a given range.

Compose Your Email

Next, you will compose your Email:

Select the Digital Membership Card Template
Edit the subject line, or use the default.
Write a short message letting members know how to add their card to Apple or Google Wallet by clicking the Add to Wallet button.

Description of Screenshot - Showing The Compose Email page

Review and Send Your Email

Before sending, review your email to double check it. Once satisfied, click Send Email to deliver your message.

Description of Screenshot - Showing the Review Email page

Frequently Asked Questions

Does the Email Preview Match the Downloaded Card?

The email preview is an approximation of how a Digital Membership Card may appear in Apple Wallet or Google Wallet and should not be considered an exact match.

While Join It controls the information sent to digital wallets, the final appearance of the card is fully controlled by Apple and Google. Join It cannot control the exact layout of the card, where individual fields appear, whether fields display on the front of the card or the info screen, or how text is resized, wrapped, or truncated.

Because of this, the same card may appear slightly differently across devices and platforms.

What if I send Membership Cards to all Members, but only one Membership Type has cards set up?

The email will only be delivered to members who have a Digital Membership Card available. For example, if you’ve set up the card for just one Membership Type, only members in that type will receive the email, others without a card won’t get it.