All Collections
Member Experience
How members can switch Membership Types during Renewal
How members can switch Membership Types during Renewal

Learn more about how Join It makes it simple for your members to switch Membership Types (upgrade / downgrade) during their renewal process

Mitch Colleran avatar
Written by Mitch Colleran
Updated over a week ago

One of the most powerful benefits of using the Join It platform is how easy we make it for your members to renew their memberships (if they aren't set up to automatically re-bill).

Through the Join It platform, unique links are generated and emailed to your member so that your members seamlessly land on their renewal checkout -- which automatically populates their existing information, making it an easy one-step purchase.

In additional to facilitating a simple checkout, we also provide the option for them to switch Membership Types -- so they can renew at a different level.

Instructions (and screenshots)

Once your member clicks on their unique renewal link, they'll end up on the Checkout page.

Here, they'll see a link to 'Switch Membership Type'

After clicking on this link, they'll see the Membership Types that they are able to switch to.

Clicking anywhere on the segment for each respective Membership Type will make the selection.

Frequently Asked Questions

Which Membership Types will my members be able to select from?

Members will be able to select from all of your Membership Types that are 'displayed' on your Profile. If a Membership Type is set to 'hidden', then it will not be available for selection.

Can Members only switch their Membership Type during renewal?

Members will be able to switch their Membership Type during renewal--however if they need to switch their Membership Type before then, an Admin on the Organizations account can switch the Members Membership at anytime.

Did this answer your question?