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How to Hide and Delete Membership Types
How to Hide and Delete Membership Types

This article will walk you through the process of hiding or deleting Membership Types in Join It.

Mitch Colleran avatar
Written by Mitch Colleran
Updated over 2 weeks ago

Summary

As your organization evolves, so may the different membership offerings you provide. Within Join It, you can manage your Membership Types in two key ways:

  • Delete a Membership Type: Deleting a Membership Type completely removes it from your Member Portal and the Admin Dashboard.

  • Hide a Membership Type: Hiding a Membership Type makes it invisible on your Member Portal. However, it remains accessible via a direct link. Admins can still add Members manually, and Members can join using the hidden link.

Steps to Hide or Delete Membership Types

Hiding a Membership Type

To hide a Membership Type, follow these steps:

  1. Navigate to the 'Members' tab.

  2. From the dropdown menu, select 'Membership Types'

  3. Choose the Membership Type you wish to hide.

  4. Click 'Switch to Hidden' to make that Membership Type hidden.

Note: The Membership Type will no longer appear on your Member portal but will remain available through a direct link.

Description of screenshot: Showing where to 'Hide' a Membership type

Deleting a Membership Type

To delete a Membership Type, follow these steps:

  1. Navigate to the 'Members' tab.

  2. From the dropdown menu, select 'Membership Types'

  3. Choose the Membership Type you wish to delete.

  4. Click 'Delete Membership type' to permanently delete it.

Note: Deleting a Membership Type is irreversible. It will be removed from both your Member portal and the Admin Dashboard.

Description of screenshot: Showing where to 'Delete' a Membership type

Video Guide

Here's a quick Video guide on Hiding or Deleting a Membership type

Frequently Asked Questions

Can Members use the 'Switch Membership Type' button to switch to a hidden Membership Type?

No. Members cannot switch to a hidden Membership Type unless they have the direct link.

Can Admins access hidden Membership Types?

Yes, Admins can still access and manage hidden Membership types.

What happens to Members under a deleted Membership Type?

When you delete a Membership Type, you will be prompted to select a new Membership Type for affected members. This ensures that members are transferred to an active Membership Type and are not left without a membership.

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