Summary
Visitors to your Members Portal may need to contact you with questions about memberships, payments, or other inquiries. To make this easy, the "Contact Us" button on your portal can be customized in a few different ways depending on how your organization prefers to receive messages.
Options for the "Contact Us" Button
Use Join It’s Default Contact Form
With this option, visitors fill out a short webform. Their message is delivered by Join It’s email servers to the contact email associated with your organization’s profile.
Tip: You can view or update this designated contact email in your portal settings here.
Description of screenshot: Showing the 'Contact Us' button
Link to Your Own Contact Page
Instead of using the default "Contact Us" feature, you can optionally add your own URL for an external contact form. This way, if your organization already receives inquires through a default channel - you can direct this traffic there. You can add your own "Contact Us" URL on this page.
Use a “mailto” Link
Lastly, you can construct your own "mailto" link to go behind the "Contact Us" button. A "mailto" link means that when a web visitor clicks, the web browser will open up the visitor's default email client with a new email and your specified email in the "to" field. A "mailto" link follows this structure: mailto:support@acme.com - where you replace 'support@acme.com' with your own email address. You can add your "mailto" link as the "Contact Us" URL on this page.
Example: Contact Form Emails
When a visitor submits the Join It default form, you’ll receive an email notification at your designated contact email. Here’s an example of what the message will look like:
Description of screenshot: Showing a Contact Form Email example
