Summary
In this article, you'll learn how you're able to customize the messages and information that your members receive after joining.
This information comes in two separate forms:
Infomation Members receive
Confirmation Email
When a membership is created, Join It will send a Membership Confirmation email to the new member. This email can be customized to include information from the organization (and can be set by membership type).
Members-only Information
After a member joins your organization, they'll be directed to a confirmation page that displays information about their membership. Organizations can include information that's specific to their membership type on this page. Additionally, when members come back to your organization's profile/member portal, they'll be able to re-visit this information (and see any updates).
If you would like to see custom messages in action, then you can go through the process by signing up as a member with our demo account here.
How to update Confirmation Emails and Members-only Information
Because custom messages can be customized by membership type, you can edit the messages in each of the different membership types.
Go to 'Members' section
From the dropdown options, select 'Membership Types'
Select the Membership Type that you would like to customize the information for.
Click 'Set Confirmation Email' or 'Edit Members-only Information'
Alternatively, you can go directly to the settings of each membership type by clicking on the membership type in your dashboard.
Here's a screenshot to find both options:
To learn more about the Automated Emails function, check out the Automated Emails collection within our Support center: https://support.joinit.com/en/collections/2768250-automated-emails
If there is anything we can do to help, don't hesitate to contact us.