As a membership platform, Join It supports our customers by automating the membership life-cycle. Typically, these automated emails save our customers 100s of hours per month - and automated emails can be triggered across a variety of different events.

One of these membership life-cycle events is when a membership expires - if a membership crosses it's Expiration Date, then the system will send an Inactive Notice (Type A), or less formally, an expiration notice.

As an aside, there's a separate email called Inactive Notice (Type B) which is triggered when a membership explicitly cancels (rather than crossing it's expiration date). These automated emails can be customized separately to support separate messaging to folks who expire (higher likelihood of renewal) than folks who cancel (lower chance of reactivation).

These expiration notices will be delivered to members when their membership expires.

On the expiration date, we'll automatically notify the member that their membership has expired with an email (example screenshot has been included below). This email will prompt them with an option to renew their membership.

If a member chooses to renew their membership by clicking on the 'Renew Membership' button, then we'll take them directly to the renew form with their current information populated and ready for confirmation.

Yep! We have the perfect automated email for that!

Check out the Renewal Reminders (Type A) to scheduled automated emails that are delivered ahead of the Expiration Date.

This feature is a part of our Starter Package, which you can try risk-free here.