Summary
Within Join It, organizations have various options for sending emails to their members. One of the most valuable types of emails is the Renewal Reminder, which can be sent in two forms: Automated Renewal Reminders, and One-Off Renewal Reminders.
This article outlines the key differences between these reminder types and provides a detailed guide on how to send one-off renewal reminders to your members.
Types of Renewal Reminders
Automated Renewal Reminders
Organizations can set up and customize automated Renewal Reminders to be sent out ahead of an expiration date. For example, members may receive a message 30 days before their membership expires.
Decription of screenshot: Displaying where to create an automated renewal reminder within the Dashboard
One-off Renewal Reminders
In addition to automated Renewal Reminders, organizations can send one-off reminders using the Quick & Easy email tool. This option offers flexible targeting, allowing you to send reminders whenever needed. For instance, you can target memberships that expire between December 1st and January 1st.
Targeting Options for One-off Renewal Reminders
You can tailor your one-off Renewal Reminders using various targeting options:
Expiration Date
Target memberships based on a range of expiration dates.
Membership Type
Target memberships based on their membership type.
Status
Target memberships based on their status (e.g., Active, Expired, Pending).
Joined Date
Target memberships based on the date they joined.
Description of screenshot: Displaying the targeting options for one-off renewal reminders
Step by Step Guide
Follow these steps to send one-off Renewal Reminders:
Navigate to the Quick & Easy Emails Tool
Use the side-bar navigation to go to Communication > Quick & Easy Emails.
Click on the "Send Emails" button or use one of the Renewal Reminders shortcuts to send to a pre-made segment.
Select Your Target Audience
Choose who you want to target based on the available criteria.
Customize the Renewal Reminder Template
Select the 'Renewal Reminder' template.
Add any additional text you want to include in the reminder.
Review and Send
Double-check your audience selection and the content of your message.
Once you’re satisfied, go ahead and send the reminder!
Description of screenshot: Displaying where to create the one-off renewal email
By following these steps, you can effectively manage and send personalized Renewal Reminders to keep your membership engaged and informed.
To learn more about how Member renewal works, please read this article: https://support.joinit.com/en/articles/4665349-how-member-renewals-work