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Adding Membership Comments in Join It

Learn more on how to utilize Membership Comments!

Leah Pelkey avatar
Written by Leah Pelkey
Updated over a week ago

Summary

Admins can add 'Comments' to Membership records, providing a simple way to track notes, updates, and other important information that isn’t tied to automated system fields. This flexible tool can be adapted for a variety of purposes, from recording admin tasks to tracking offline sales.

Example Use Cases

  • Adding internal notes for other admins

  • Tracking updates to a member’s profile or membership details

  • Recording completed or pending tasks

  • Logging sales outside of Join It (such as merchandise sales)

  • So much more! The possibilities are endless. :)

Description of screenshot - Quick example of a Comment

How to Add a Comment

  1. Search for the member in your admin dashboard.

  2. Open their Membership record.

  3. Click Add a Comment and enter your text.

Comment Details

  • Comments are admin-only -- members cannot see them.

  • There’s no character limit and no limit on the number of comments per member.

  • Comments support plain text and basic emoticons entered through an emoji keyboard (support may vary by device or browser).

  • Comments can be deleted by clicking on the timestamp.

Comment Limitations

  • Clickable links are not supported (text will display as plain text).

  • Images, HTML, and Markdown are not supported.

  • You cannot tag or notify other admins/members within comments.

Frequently Asked Questions

Can admins edit comments?

No, Comments can only be deleted, not edited at this time.

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