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Payment Confirmations: Automatic Email Sent to Confirm Membership Payments

Learn more about Payment Confirmation emails that are sent after a member is automatically re-billed for their membership

Mitch Colleran avatar
Written by Mitch Colleran
Updated today

Summary

As a membership platform, Join It supports organizations by automating the membership life-cycle. These automated emails often save organizations hundreds of hours each month by handling repetitive communication across many different events.

One of the most powerful features of Join It is the ability to collect recurring payments, so members don’t have to manually renew each month.

When automatic rebilling is enabled, you can configure an email to be sent each time a payment is successfully collected. These are called Payment Confirmations.

Many organizations also use Renewal Reminders (Type B), a separate automated email that sends before an upcoming automatic payment. This helps ensure members are never caught by surprise.

Payment Confirmation Details

Payment Confirmation emails are automatically sent once an automatically re-billing membership payment is collected.

When an admin of your Organization is adding a member through the admin tools, then they can decide whether to send (or suppress) a Membership Payment email. 

Key Features

  • Customizable message (by Membership Type): Organizations often add personalized messaging to their Payment Confirmations.

  • Admin notifications: In the Communications tab, you can choose which admins are BCC’d on these emails.

Information Included in Payment Confirmation Email

Each Payment Confirmation email includes:

  • Organization's Name and Logo

  • Organization's Twitter, Facebook, and Website links

  • Membership Type

  • Membership price

  • Button / CTA to View Membership

  • Customizable Confirmation Message

  • Member information collected during registration

Example of Payment Confirmation Email

Related Resources

If you’d like to learn more about other automated email types, see:

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