Summary
As a membership platform, Join It supports our customers by automating the membership life-cycle.
One of these membership life-cycle events is when your member first joins your Organization. When this event occurs, the system will send a Membership Confirmation (Type A).
Note: there's a separate email called Membership Confirmation (Type B) which is triggered upon renewals - so that you can customize the message separately for each of these different scenarios.
Details of Membership Confirmation (Type A)
Membership Confirmation emails are automatically sent when a new member joins your organization.
When an admin manually adds a member through the Admin Dashboard, they can choose whether to send (or suppress) the Membership Confirmation email at that time.
Features of Membership Confirmation emails:
Customizable message (can be set by Membership Type): Many organizations will include custom messages in the Membership Confirmation to deliver members-only information immediately after sign up.
Admin notifications: Within the Communications tab, you can choose which admins receive a BCC of this message.
Optionally Turn Off: Additionally, there's the option to turn off the Membership Confirmation (Type A) emails. This could be helpful if you want to send these emails out manually or through another connected system.
Where Can I Customize the Membership Confirmation (Type A)?
You can easily customize this automated email within your Admin Dashboard:
Go to the Communications tab.
Click Automated Emails.
Find Membership Confirmation (Type A) and click View and Edit Details.
From there, click Edit Email to customize the subject line, message content, and design to match your organization’s voice.
Note: You can also set different confirmation messages for each Membership Type if you want to tailor messaging for specific groups.
Information Included in the Membership Confirmation (Type A)
Organization's Name and Logo
Organization's Twitter, Facebook, and Website links
Name of Membership Type
Price of Membership Type
Button / CTA to View Membership
Customizable Confirmation Message
Member Information: Information provided by the Member during registration
Example of Membership Confirmation (Type A)
Learn More About Other Automated Emails
For information about other automated membership emails, see:
