Summary
When it comes to membership management, flexibility is key. Join It offers a convenient solution for pausing automatic rebilling, allowing admins to manage memberships with ease. In this article, we'll guide you through the process of temporarily pausing automatic rebilling payments, giving you the control you need to adapt to your members' needs.
How to Pause Automatic Rebilling
Navigate to the member whose automatic rebilling you want to pause.
Open the member record.
On the right-hand side of the page, locate the Stripe widget and click View Billing Options.
Click Pause Payments.
That’s it. Automatic rebilling for this membership is now paused!
GIF Description: Showing where to Pause the Payments.
Frequently Asked Questions
How do Admins un-pause auto rebilling?
You'll head back into the 'View Billing Options' where you initially paused the payment collection, and you'll see the option to 'un-pause payments'. You'll click on that, and you're all set!