Member Experience

Member Portal Widgets

Learn more about the widgets that link your Members Portal

Written by Mitch Colleran
Updated this week

Member Directory

Learn more about our Member Directory feature here

Written by Leah Pelkey
Updated over a week ago

Adding Group Members via Member Portal

Learn how your members can view their Groups and add additional Group Members

Written by Mitch Colleran
Updated over a week ago

Gift Memberships

Learn more about how to enable Gift Memberships, so that consumers can buy memberships on behalf of others

Written by Mitch Colleran
Updated over a week ago

How members can switch Membership Types during Renewal

Learn more about how Join It makes it simple for your members to switch Membership Types (upgrade / downgrade) during their renewal process

Written by Mitch Colleran
Updated over a week ago

Seeing from a members perspective

Learn how to see things the way your members do

Written by Leah Pelkey
Updated over a week ago

Switching the Language of Join It

Learn how to update your Account's language setting on Join It

Written by Mitch Colleran
Updated over a week ago

How members can use their Digital Membership Cards

Learn more about how members can view and use their Digital Membership Cards

Written by Mitch Colleran
Updated over a week ago

How members can view and download their payment receipts and invoices (in PDF)

Learn how members can view and download their receipts/invoices for their membership payments

Written by Mitch Colleran
Updated this week

How Members claim an account and set a password

Learn how your members can claim their account to update information, payment details, and manage their membership.

Written by Mitch Colleran
Updated over a week ago

How does a Member update their payment card?

Members can update their credit card or other payment information by logging into their profile with your organization.

Written by Leah Pelkey
Updated over a week ago

How members can cancel their memberships and/or automatic rebilling

Members can cancel their membership or recurring payment by logging into their member portal

Written by Mitch Colleran
Updated over a week ago