Member Experience

Member Portal Widgets

Learn more about the widgets that link your Members Portal

Written by Mitch Colleran
Updated over a week ago

Member Directory

Learn more about our Member Directory feature here

Written by Leah Pelkey
Updated over a week ago

Adding Group Members via Member Portal

Learn how your members can view their Groups and add additional Group Members

Written by Mitch Colleran
Updated over a week ago

Gift Memberships

Learn more about how to enable Gift Memberships, so that consumers can buy memberships on behalf of others

Written by Mitch Colleran
Updated over a week ago

How members can switch Membership Types during Renewal

Learn more about how Join It makes it simple for your members to switch Membership Types (upgrade / downgrade) during their renewal process

Written by Mitch Colleran
Updated over a week ago

Seeing from a members perspective

Learn how to see things the way your members do

Written by Leah Pelkey
Updated over a week ago

Switching the Language of Join It

Learn how to update your Account's language setting on Join It

Written by Mitch Colleran
Updated over a week ago

How members can use their Digital Membership Cards

Learn more about how members can view and use their Digital Membership Cards

Written by Mitch Colleran
Updated over a week ago

How members can view and download their payment receipts and invoices (in PDF)

Learn how members can view and download their receipts/invoices for their membership payments

Written by Mitch Colleran
Updated over a week ago

How Members claim an account and set a password

Learn how your members can claim their account to update information, payment details, and manage their membership.

Written by Mitch Colleran
Updated over a week ago

How does a Member update their payment card?

Members can update their credit card or other payment information by logging into their profile with your organization.

Written by Leah Pelkey
Updated over a week ago

How members can cancel their memberships and/or automatic rebilling

Members can cancel their membership or recurring payment by logging into their member portal

Written by Mitch Colleran
Updated over a week ago